The problem
You're running a business on a personal cell number — or on a clunky office system nobody can use remotely. Customer texts live in one person's pocket. There's no record of who called whom, no shared voicemail, no way for two people to cover one line, and when someone leaves the company, conversations leave with them. Meanwhile texting customers "from the business" is a compliance question nobody in the building can answer.
What we do
We build you a modern business phone system that lives in the browser. One business number — yours ported in, or a new local number — that your whole team can answer from any laptop or phone. Inbound calls can ring everyone at once so the fastest hand wins. Voicemail is shared and visible. Conference calls, call logging, talk-time records — all built in, all landing in your CRM automatically, so "who talked to this customer last, and about what?" always has an answer.
Texting gets the same treatment, done properly: a shared two-way SMS inbox where any teammate can pick up a thread with full history — engineered with layered consent gates, because texting customers without recorded consent isn't a shortcut, it's a liability. Who opted in, when, and to what: recorded, timestamped, provable. (Carrier registration for business texting is its own service — see A2P Compliance — and the two are built to click together.)
This is also the natural chassis for the AI: the same line your team answers is the line the AI receptionist covers when nobody can.
How it works
- Number strategy. Keep and port your existing number, or establish a new local one — we handle the plumbing.
- System build. Browser softphone, inbound ring rules, voicemail, conferencing — configured to how your team actually works.
- Texting with guardrails. Shared SMS inbox with consent gates wired in from message one.
- CRM integration. Every call, text, and voicemail logged against the right contact automatically.
- Team onboarding. Your people using it comfortably before the old system goes dark.
What you get
- A browser-based business phone your whole team can answer anywhere
- Shared two-way texting with consent capture built in — not bolted on
- Voicemail, conferencing, ring-all inbound, and full call logging
- Every interaction recorded in your CRM against the right customer
Receipts
This exact system runs live today at a California mortgage brokerage: a browser softphone with conference calling, inbound ring-all, voicemail, and structured talk-time logging — plus two-way SMS behind layered consent gates, in one of the most compliance-scrutinized texting verticals there is. Real customers, real calls, every day.